Search Findapic
 

Terms and Conditions:

  1. Making a purchase
  2. Delivery and freight
  3. Returns policy
  4. Cancellation of order
  5. Customer service
  6. Description of goods
  7. Contact us

1. Making a purchase

When you shop at Findapic Ltd, we have tried to make the process as easy as possible:

  • To begin, navigate to the photo album you wish to choose your photo(s) from. You will be presented with a page, or several pages, of thumbnails (small photos). Underneath each photo you will see the words "Purchase Options ". By clicking this text, the associated photo will be added to your basket, and you will be re-directed to a page where you can choose your size and number of photos.

    [If you are purchasing from overseas, we advise you to check the prices in your own currency before purchasing. Please note, when you arrive at the 'checkout' page, you will be charged in NZ dollars.]

    add to cart photo

  • On arrival at the checkout you need to select the photo size from the select option boxes, and also insert the number of prints you would like into the 'add to cart' quantity box.

  • If you are planning on buying different sizes of the same photo, start by choosing your first size and quantity, and then click the "add to cart" button. The cart then reloads and gives you further options. Continue this process until you are satisfied.

  • You may then continue to shop for more photos, else continue to the checkout.

  • If you are happy with your purchase and wish to proceed with payment, click the 'Checkout' button.checkout photo
    Here you will be asked for your contact details and mailing instructions.

  • To buy photos from Findapic, you will be asked to join up as a member. This is free! We require this so that we can fulfill our obligations to our customers more satisfactorily, and also so that we can increase our shop security.

  • Creating a login profile with Findapic also allows you to shop faster, track the status of your current orders and review your previous orders.

  • When signing up, you will be given the option to have the photos shipped to a different mailing address. Please ensure you fill out the appropriate sections correctly.

  • You can still change your mind at this stage! Simply click the 'Shopping Cart' link at the top right of the page, and make whatever changes you wish.

  • Postage and packaging is added at this stage.

  • Your order process takes you through 3 stages. Follow the instructions.

  • Happy with your purchases?

  • Click 'confirm' and you will be taken to a secure page hosted by the National Bank of New Zealand where your credit card details will be processed. We currently accept Visa and MasterCard. Credit card numbers are encrypted using Secure Socket Layer encryption. This ensures that your details cannot be viewed, stolen or copied.

2. Delivery and freight

  • Due to printing times, and our despatch policies, please allow up to 14 days for the delivery of your photos.

  • NZ Post makes all deliveries within New Zealand, and the photos are sent inside non-bendable jiffy bags to ensure that you receive the photos in the same condition that they were printed. We cannot take responsibility for delivery delays due to causes beyond our control.

  • For overseas customers, any import taxes and duties that may be incurred are your responsibility.

3. Refund policy

  • In the unlikely event that we are not able to fulfil your order then you will receive a full refund to your credit or debit card.

  • If there is an error in fulfilment of your order then please contact us and we will correct the error or refund as necessary.

  • We reserve the right to request the return of print items before a refund will be issued.

4. Cancellation of order

  • You may cancel your order from Findapic Ltd up to the point of dispatch, and we will refund you within 30 days.

5. Customer service

  • Findapic Ltd is dedicated to providing quality photos. If you have any comments or feedback regarding our products, services or web site, please email us at admin@findapic.co.nz

6. Description of goods

  • We aim to provide as accurate a colour representation as we can. Due to the quality of the reproductions used on the website, some colours may vary slightly in the printed images.

7. Contact us

Findapic Ltd
150 Rosewill Valley Rd
RD 4
Timaru 7974
South Canterbury
NEW ZEALAND

Phone: 03 688 7475

AddThis Social Bookmark Button Terms & Conditions
|
Privacy
|
Resources
|
Contact
|
About Us
|
Sitemap
Disclaimer: Images can only be purchased for personal use, and not for resale, redistribution or any other commercial use. The copyright of all images available for purchase on the Findapic website remains with the photographer. The permission and written consent of the photographer must be obtained, in order to use these images in any manner other than as set out in this disclaimer and the terms and conditions.

all rights reserved © findapic ltd 2006
web site design